hi
We are trying to find out how to integrate with Genesys Conversation manager from an external (non-Genesys) application. Prime question: is there any API’s exposed to set/get customer data that can be used from say a JAVA application?
hi
We are trying to find out how to integrate with Genesys Conversation manager from an external (non-Genesys) application. Prime question: is there any API’s exposed to set/get customer data that can be used from say a JAVA application?