Struggling to figure out why the WFM shift swap endpoint is rejecting valid requests with a 403 error. The user has the wfm:schedule:edit permission, but the audit log shows the request is blocked by the data privacy guardrail.
POST /api/v2/wfm/schedule/shiftswaps
Status: 403 Forbidden
Message: "Insufficient permissions to modify schedule data."
Is there a specific compliance setting in Genesys Cloud 2024-2.0 that overrides standard WFM roles?