Anyone know why the /api/v2/wfm/scheduling/v2/schedules endpoint throws a 409 conflict when approving a shift swap? the payload looks valid and the agents are within their preferences, but it fails every time.
Anyone know why the /api/v2/wfm/scheduling/v2/schedules endpoint throws a 409 conflict when approving a shift swap? the payload looks valid and the agents are within their preferences, but it fails every time.