wss://api.eu.genesys.cloud/v2/analytics/conversations/events WebSocket connection drops after 45s. We are using the standard keep-alive ping. No logs on the Genesys side. Any known limits for Cognigy integrations?
wss://api.eu.genesys.cloud/v2/analytics/conversations/events WebSocket connection drops after 45s. We are using the standard keep-alive ping. No logs on the Genesys side. Any known limits for Cognigy integrations?