Websocket disconnects on BYOC edge during high concurrency

  • JMeter 5.6.2
  • Genesys Cloud Asia/Pacific Southeast
  • BYOC Edge 24.2
  • 500 concurrent websocket connections

Can anyone clarify why websocket connections drop with 1006 error when hitting 500 concurrent users on BYOC edge? standard platform api calls work fine but websocket throughput seems capped. need to validate edge capacity for peak load.