Why does this setting in the Architect flow impact the accuracy of the ‘Service Level’ metric within the Performance Dashboard? Our EU-West BYOC environment utilizes the WebRTC softphone. High latency causes the ‘Call Connected’ timestamp to diverge from the actual audio bridge establishment. The dashboard reports a 12-second service level breach, yet the Conversation Detail view confirms agent answer within 4 seconds. This discrepancy invalidates our queue performance reports.