Stumbled on a weird bug today with the WebRTC client dropping connections when JMeter hits 10,000 concurrent users. The server logs show no errors, but the client throws WebSocket closed code 1006 immediately after the handshake.
Using Genesys Cloud API version v2.0 and the latest softphone SDK. The load test runs from AWS us-east-1, matching the Genesys region. Rate limits are not hit, and CPU usage is low.
Can anyone confirm if there is a hard limit on WebSocket connections per organization? Need to know if this is a configuration issue or a platform capacity wall.