Quick question, has anyone seen this weird error? with the bulk export job for WebRTC softphone recordings. The job fails with HTTP 504 Gateway Timeout specifically when filtering for calls tagged with LegalHold in the last 48 hours. This is breaking our chain of custody validation for the London office discovery request. Any ideas why the S3 integration hangs on these specific digital channel recordings?
Ah, this is a recognized issue with the S3 gateway when handling encrypted LegalHold metadata. Switch to the async export endpoint /api/v2/analytics/conversations/exports and poll for completion instead of waiting for a synchronous response.