Hey folks,
Trying to inject custom guest attributes into the Web Messaging widget for logged-in users, but the data isn’t showing up in the interaction summary. We’ve got the init code looking like this:
GCWebMessaging.init({
organizationId: 'org-123',
guestAttributes: {
customerId: 'user-99',
tier: 'premium'
}
});
The widget loads fine, but when the agent opens the chat, those attributes are missing from the context. Am I missing a specific API call to persist these attributes before the session starts?