The widget loads fine but the custom attributes aren’t showing up in the conversation metadata. I’m passing them in the init object like this:
GenesysCloudWebMessaging.init({
organizationId: 'my-org-id',
deploymentId: 'my-deployment-id',
guest: {
attributes: {
userId: '12345',
tier: 'gold'
}
}
});
Debug console shows the object is sent, but the CXone side receives empty attributes. Am I missing a step or is this config structure wrong?