Hey folks,
Trying to tweak the Web Messaging widget to match our new branding. I’m using the genesyscloud-webmessaging-sdk package. I’ve got the basic deployment working, but I can’t find where to inject custom styles for the launcher button.
I tried passing launcherStyle in the config object like this:
import { createGenesysCloudMessaging } from 'genesyscloud-webmessaging-sdk';
const sdk = createGenesysCloudMessaging({
region: 'mypurecloud.com',
organizationId: 'my-org-id',
deploymentId: 'my-deployment-id',
launcherStyle: {
position: 'bottom-right',
primaryColor: '#FF5733',
iconUrl: 'https://example.com/icon.png'
}
});
But the launcher still shows up in the default blue on the bottom right. I checked the network tab and the config seems to be sent, but maybe I’m missing a step? Or is this only configurable via the UI in the Genesys Cloud admin console?
I’ve been digging through the docs for an hour and coming up empty. Any ideas?