Hi guys
Having an issue here…
I have a request to make WDE agents to be able to call a GVP Application, a small project that collects agents Input and stores the data.
Now my first issue was, that when agent tried to send DTMF I got an error from SIP Server:
EventError (Bad parameter passed to function)
So I added this option to the agent DN:
rfc-2976-dtmf = true
So, ok no more error there. But now, when I send the DTMF nothing happens. SIPServer sends this:
20:06:23.803: Sending [0,UDP] 515 bytes to 192.168.0.11:5060 >>>>> INFO sip:5001@192.168.0.11:5060 SIP/2.0 From: ;tag=541AACAC-7238-4E59-BCBC-56A2AC274595-11 To: "Genesys0" ;tag=2F7D0E3A-3A58-4E64-A034-9C9643367F72-3 Call-ID: F212C27E-4A20-4889-9542-40F772DD3885-2@192.168.0.11 CSeq: 3 INFO Content-Length: 24 Content-Type: application/dtmf-relay Via: SIP/2.0/UDP 192.168.0.110:5060;branch=z9hG4bKF52CDCC0-0045-4E35-BD8D-35FF10DE5B8B-28 Contact: Max-Forwards: 70Signal=1
Duration=100
200 OK
20:06:23.803: SipDialog: event CONNECTED_SEND_REQUEST, t=30, s=7, r=5, m=00000000033b8218 20:06:23.803 SIPCONN(5001): HandleSipDialogEvent(CONNECTED_SEND_REQUEST) - filtered -- deleted: CRequest@3403c70 RequestSendDTMF-WDE_test[700]/7 20:06:23.803 --- CIFace::Request --- 20:06:23.803: $-TLIB:CTI:Unknown:0:24220:06:23.814: $+NET:SIP::0:0
20:06:23.814: SIPTR: Received [0,UDP] 504 bytes from 192.168.0.11:5060 <<<<<
SIP/2.0 200 OK
From: sip:7000@192.168.0.110:5060;tag=541AACAC-7238-4E59-BCBC-56A2AC274595-11
To: “Genesys0” sip:5001@192.168.0.110:5060;tag=2F7D0E3A-3A58-4E64-A034-9C9643367F72-3
Call-ID: F212C27E-4A20-4889-9542-40F772DD3885-2@192.168.0.11
CSeq: 3 INFO
Via: SIP/2.0/UDP 192.168.0.110:5060;branch=z9hG4bKF52CDCC0-0045-4E35-BD8D-35FF10DE5B8B-28;received=192.168.0.110
Contact: sip:5001@192.168.0.11:5060
User-Agent: Genesys-SIPendpointSDK/9.0.001.05 (Windows 10.0.15063)
Content-Length: 0
Any clue? I would expect configuration between them to be clear but seems not…
Thanks!