Hi,
I wanted to know if it is possible to configure a default agent state when logging on the WDE, the default status should be a custom not ready.
Thank you very much ;D
p.s. this is my first post sorry if I did something wrong :-[
Hi,
Have a look at the options ‘login..auto-not-ready-reason’
For example ‘login.voice.auto-not-ready-reason’
Hi,
thank you so much, I try to configure as indicated in the link! 