Has anyone ever gotten this to work?
Create an VAG with the script LoggedIn(“switchname”)?
It’s suppose to show all agents logged into the switch, however I get an empty agent group. You can reference this in most statserver user guides, specifically the 8.0 statserver user guide on page 187.
Didn’t work for me either… A bit puzzling. ???
It’s working fine for me. The group goes to “WaitForNextCall” status when I log in an agent. Also “Create Real-Time V/AG Dynamic Membership” is showing statistics for logged in agents.
(env: StatServer 7.6.1, CCPulse 8.0, Alcatel A4400)
In the logs I see something like this:
2012-02-21 08:30:15> Init: Agent ‘4040’ satisfied skill expression ‘LoggedIn(“IDO_SWITCH”)’ on Group Virtual IDO LoggedIn
2012-02-21 08:30:15> Init: Adding Agent ‘4040’(‘Resources’) to Group ‘Virtual IDO LoggedIn’(‘Resources’)
It will not work in CME - cause StatServer will only propagate this to its clients (CCP+)
TY!!!