i am trying to deploy genesys voice platform using SIP Proxy for HA SIP Server and supporting Resource manager active-active model.
My Lab model as bellow:
two SIP Proxys active- active (use sip port 12060 )
two SIP Server primary- secondary
two RM Servers : active- active
With integrating SIP Proxy - SIP Server : i used “en-SIPS-8.1.1-SIPProxyDeployment-book”, it mentioned using DNS based distribution with ( A record , SRV record) to configure DN of type Voice over IP Service, so i did steps as bellow. Has anyone could help me review my steps and configuration parameter is right or not ?
What kind of problems are you having? Have you tested the basic install of sip proxy. I have done the exact deployment you’re describing 3 years ago and not much has changed in this department. Make sure all of your “contact” or “contact-lists” are specified with sip:ip. Also… I believe the rms have an option for “routefailover”, you may need to adjust that parameter. Lastly, whatever gateway /sbc you’re using is going to need to support a path-check of some kind (monitor the proxies using options messages).
Voip dn config - external contact you’re missing a ‘:’
All of this is coming from memory, if you need more help, start with the basics and post sip log files.
Build with Genesys SIP Library 8.1.100.51
Application name: hcmsip01
Application type: TServer (1)
Command line: sip_server.exe -service TSrvSIP64 -l 7260@hcmfrw01 -app hcmsip01 -host hcmfrw01 -port 2020 -sstart
Host name: hcmsip01
DST: TZ = 0, timeb = 0
Time zone: -25200, SE Asia Standard Time, SE Asia Daylight Time
UTC time: 2017-05-29T04:04:33.042
Local time: 2017-05-29T11:04:33.042
Start time (UTC): 2017-05-29T04:04:32
Running time: 0:00:00:01
Host info: Windows 6.2.9200, 2, , 0.0, 0190, 3
File: (2) D:\logs\Sip Server\Sip_.20170529_110433_044.log
HA Role: Backup
…
… (some log)
11:04:58.069: GSDNChecker::GDNS: SRV record unresolved: _sip._udp.ipcchcm.com, status -1 (-1: Host or address not found)
11:04:58.069 Std 52023 GDNSChecker: Can not resolve hostname: _sip._udp.ipcchcm.com as SRV record.
11:04:58.069: GSDNChecker::GDNS: Try to resolve A record _sip._udp.ipcchcm.com:5060 instead
11:04:58.069: GDNS: Can not resolve hostname: _sip._udp.ipcchcm.com, status -1 (-1: Host or address not found)
11:04:58.069 Std 52023 GDNSChecker: Can not resolve hostname: _sip._udp.ipcchcm.com.
Howerver, on server installed Sip server i can use cmd to resolve FQDN SRV _sip._udp.ipcchcm.com ( and tcp) and on GA i saw sipserver, sip_proxy applications is start (green).