unable to do 1000 chats load testing in ChatServer with version 8.5.309.17

can you please tell what limit settings need to be changed to have 1000 chats on one chat server?
Is there any Optimise settings to set Flex user limit or threshhold limit?

Hi dubsky.

Check the section “Setting Load Limits” of this manual: https://docs.genesys.com/Documentation/ESChat/8.5.3/Admin/ChatSizing

Hope this helps