I am unable to connect to the contact center ID when I issue, this happened after I setup my RWS(HTTC)

curl -u ops:ops http://testlab:8080/api/v2/ops/contact-centers;echo

it either say’s authentication failed(tried ressting password of ops tops on htpasswd) or is either unable to connect I would appreciate any immediate help.

Somebody gave me a recommendation to run ./nohup sudo gir start but I can’t issue this command
I removed sudo since I use root but this command still fails

[root@testlab /]# ./nohup sudo gir start
bash: ./nohup: No such file or directory
[root@testlab /]# ./nohup gir start
bash: ./nohup: No such file or directory
[root@testlab /]# nohup gir start
nohup: ignoring input and appending output to nohup.out' nohup: failed to run command gir’: No such file or directory

This is not related to "htpasswd"user, but this must be configured on IRWS (interaction recording web services) configuration file level

Hi Sir Kubig, it is configured on my Application.yaml settings below:

OPS account

opsUserName: ops
opsUserPassword: ops

I still cannot curl using ops user & password

Try this to start IRWS :
service gir start or /etc/init.d/gir start