Hi guys,
I have an issue with my UCS…by some reason it doesn’t want to start.
Here is the log from the service on console mode (service mode doesn’t even write logs)
12:17:28.831 Dbg 29999 [Ucs-Main] Read 2 objects of type CFGRole in Configuratio n. 12:17:28.831 Trc 29998 [Ucs-Main] Cache loaded Application init failed java.lang.NullPointerException at com.genesyslab.cal.access.psdk.cache.ConfCacheStorage.getEnabledAppli cation(ConfCacheStorage.java:402) at com.genesyslab.cal.access.psdk.cache.ConfCacheQueryEngine.retrieveMul tipleObjects(ConfCacheQueryEngine.java:158) at com.genesyslab.platform.applicationblocks.com.cache.CompositeConfCach eQueryEngine.retrieveMultipleObjects(CompositeConfCacheQueryEngine.java:102) at com.genesyslab.platform.applicationblocks.com.cache.DefaultConfCache. retrieveMultiple(DefaultConfCache.java:463) at com.genesyslab.platform.applicationblocks.com.ConfService.retrieveMul tipleFromCache(ConfService.java:363) at com.genesyslab.platform.applicationblocks.com.ConfService.beginRetrie veMultipleObjects(ConfService.java:772) at com.genesyslab.platform.applicationblocks.com.ConfService.beginRetrie veMultipleObjects(ConfService.java:707) at com.genesyslab.platform.applicationblocks.com.ConfService.retrieveMul tipleObjects(ConfService.java:332) at com.genesyslab.cal.access.psdk.CalAccessorPSDK.getEnabledApplication( CalAccessorPSDK.java:531) at com.genesyslab.cal.access.psdk.CalAccessorPSDK.lookupCacheForConfigSe rver(CalAccessorPSDK.java:1528) at com.genesyslab.cal.access.psdk.CalAccessorPSDK.updateConnectionInfo(C alAccessorPSDK.java:1382) at com.genesyslab.cal.access.psdk.CalAccessorPSDK.load(CalAccessorPSDK.j ava:1312) at com.genesyslab.cal.access.psdk.CalAccessorPSDK.open(CalAccessorPSDK.j ava:370) at com.genesyslab.icc.contactserver.ContactServerEngine.connectToConfigS erver(ContactServerEngine.java:1529) at com.genesyslab.icc.contactserver.ContactServerEngine.initInstance(Con tactServerEngine.java:648) at com.genesyslab.icc.contactserver.ContactServerEngine$7.run(ContactSer verEngine.java:1921) at java.lang.Thread.run(Unknown Source) exit(-1) LoggerUtil.closeAllAppenders LoggerUtil.closeAllAppenders done LoggerUtil.setAllImmediateFlush LoggerUtil.setAllImmediateFlush done log4j:WARN No appenders could be found for logger (ucs.engine). log4j:WARN Please initialize the log4j system properly. log4j:WARN See http://logging.apache.org/log4j/1.2/faq.html#noconfig for more in fo. LoggerUtil.closeAllAppenders LoggerUtil.closeAllAppenders done
I tried installing another UCS instance with a clean DB and same issue…
Have no idea what happened. All I did previously was an upgrade to CfgServer and to CfgServer DB (everything else is fine)
Thanks…
