UCS Search: Only 100 Returned interaction.

Administration
1

Hi All,

I am developing a custom reporting application for Chat, where I actually need to search for interactions between a date range.

The search is running ok but I are getting only 100 results back from the UCS, the found documents are more than 100.

I am using RequestSearch method of UCS ver. 8.0
The Maxresults value is set to 10000 in the code as well as in the CME UCS object.

Is there a limitation in the UCS which returns only 100 results?

Please help, we are in the closing stages of the project.

Shakeeb Anwar

2

Hi,

Have you checked UCS log? What version of Universal Contact Server do you have?

R.

1 Like
3

Hi,

UCS Version is 8.0
Yeah we have search the UCS logs, here is what we found,

13:11:10.125 Trc 29998 [hck-UCS_DAP] interaction setOverwriteExitingIndex:“false”
13:11:10.125 Trc 29998 [hck-UCS_DAP] interaction setDescription:“Interactions”
13:11:10.125 Trc 29998 [hck-UCS_DAP] interaction setStoragePath:“”
13:11:10.125 Trc 29998 [hck-UCS_DAP] interaction setDefaultMaxResults:“100000”
13:11:10.125 Trc 29998 [hck-UCS_DAP] interaction setMaxResults:“100”
13:11:10.156 Trc 29998 [hck-UCS_DAP] interaction setDefaultAnalyzer:“LowerCaseAnalyzer”
13:11:10.156 Trc 29998 [hck-UCS_DAP] interaction setScrollPageSize:“200”

We are setting max results to 100000, but we are not able to find from where this value “setMaxResults=100” is comming.
Please help.

Shakeeb Anwar