This is getting annoying. I´m looking for some time tru logs and can´t get anything
As it didn´t worked with my main strategy I got to a test strategy that doesn´t do anything else than calling 2 times an IVR application that says “Welcome to genesys. Good bye!”. If I call this app only once everything is ok, If I call it twice that I have no voice packets flow. I cannot hear anything between agent and customer.
I’m having an Avaya PBX ans SIP 7.6.
Is there any options that I’m missing?
I don’t understand your question and less your problem. Which is the callflow? Where does SIP Server gets in? How does Avaya interacts with SIP Server?
LOGS??? CONNID???
If your system is configured to map all UserData to SIP INVITE message then you must delete the ‘GVP-Session-ID’ key before calling the voice application for second time.
Well in fact I made an improvement but stil not good enough.
The trick with deleting ‘GVP-Session-ID’ didn´t do anything but I set ·oosp-transfer-enabled· on true on the SIP trunks from and to Avaya SES server and now if an agent is ready everything is ok.
If no one is ready then I play music in queue but can´t hear it and the call is disconected. It seems when it should connect to stream manager I get disconected.
Everything works great if I have only one IVR application.
I made it. I don’t know if this is really the best way to do it but for the moment it works.
on all voip DNs I put “reuse-sdp-on-reinvite” as true and now it works
I still miss the ringback tone but at least I get treatments like mohold.
SIP is 8.0.3