Any ideas whether there is a TServer v5.1 for MLS 4.0 (Symposium v4) out there? As v5.1 is EOL only getting the ‘upgrade to v6’ message from other sources. (Although apparently the v6 TServer will work in a v5.1 environment can anyone confirm this??)
Currently only use Genesys for outbound. With a site on Meridian Link changing to Symposium MLS v4, I don’t want to have to upgrade the entire suite (databases, applications, training etc). Would just want to put in new tserver and link it into the existing infrastructure.
If you purchased Genesys 5.1 then check the CD. The link messaging change from MLink to MLSM on Symposium was minimal. The version you need could be on the original CD. Otherwise if you purchased support then Genesys should have no problem sending the 5.1 version you need for now, I would guess. If you talk to Genesys support post your results. Thanks
Genesys Support have confirmed no issues with running a v6 TServer on v5.1 CME. Recommended v6.5 TServer for Symposium and upgrade licence file. If I remember right, the v5 components operate from a v6 licence entry.