Trying to make sense of why the BYOC trunk configuration endpoint times out when I push concurrent JMeter threads. The environment details are below:
Region: US1
SDK: Genesys Cloud Java SDK 6.2
Load: 50 concurrent requests
The API returns a 504 Gateway Timeout after 30 seconds. Standard calls work fine. Is there a specific rate limit for BYOC trunk updates that differs from standard routing queues?
Have you tried staggering the requests? The BYOC endpoint likely lacks the burst capacity of standard routing queues. Check the rate limiting headers in the response. Official API Docs suggest a 10-request-per-second cap. Aligning your load test with this limit prevents the 504 timeout.