the GCP8-CIV guide study?

Hello,
I am looking for the GCP8-CIV guide study…can someone send me?

Thank’s
Sam

What is that?
You need to study all of it…not just specific sections…what is the point?

This?

http://www.genesyslab.com/training/gcp8-system-consultant,-inbound-voice-(gcp8,-civ).aspx