Tab header/title for new view in CaseContactRegion

NICE CXone API & Integrations
1

I have found a way to add a view in the CaseContactRegion, even though it is not neat and a better way to ensure the Contacts module is loaded first would be appreciated. But now I have another problem.

As shown on the following image, the new tab has no title.

https://s3.postimg.org/y9o188l0z/tab.png

How can I add a title to it?

Thank you in advance.

2

Hi Gabi,

In the model of your custom view have you added and set the Header?

Have a look at the InteractionExtensionSample provided with WDE, that show how the Header is set.

		/// <summary>
		/// Gets or sets the header to set in the parent view.
		/// </summary>
		/// <value>The header.</value>
		public string Header
		{
			get { return header; }
			set { if (header != value) { header = value; OnPropertyChanged("Header"); } }
		}

Pete.

3

Yes, I have.

What could cause the header not to show as the title of the tab?

4

Can you share your code, then we can have a look.

5

Sorry for the lack of response, the customer decided they didn’t want it as a tab after all, so I’m putting this on hold until I need it again, if I ever do.