So when did the frontend change?
Lost access everything including tickets where I am the customer AND Solution Search!
I think today.
You seriously have an issue with Genesys, all good here!!
Fra
I have sent an email to Support about it. I can’t exactly log on and raise a ticket can I? lol
2 Likes
You sir have been downgraded :lol:
Happened to me once too because an issue on the company name…just send them your rifle picture and a G8 logo and they will restore all your permissions at once
They wouldnt give me my access back because i dont work for a client!.
However. they were happy to accept nearly £15k from me in training in the last 2year.