Stream Manager announcement - PCM file format not played

Architect & Flows
1

Hi,

I have a prompt file with audio format PCM and when I use that in Play announcement block - it is not getting played and stream manager log shows 404 not found error.

Any pointers would be helpful.

Thanks.

2

show you announcement block configuration and corepsonded SM log files.

3

Check the SM logs, it will show the specific path and route it is trying to search on

4

Hi,

I would suggest you to check Stream Manager log. It’s pretty self-explaining so you should find out why SM can’t find your audio file.

R.

PS. Does file name of your audio file have correct suffix (_<pcma/pcmu>.wav)?

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