GET /api/v2/analytics/queue/realtime keeps spitting out a 200 with waitingCount and agentsAvailable stuck at zero. I’m passing interval: 'realtime' through the SDK client with the right queue IDs, but the response just dumps {"metrics": [], "total": 0}. Token’s fresh and the scopes match the docs. Staring at the output and it’s just not updating.
That endpoint is picky about the interval format. You need to send it as an ISO 8601 duration string instead of the literal word ‘realtime’.
"interval": "PT0S"