Hitting the Statistics API by querying for queue observations from my Kotlin Android service. The response comes back with a 200 OK, but the agentsAvailable count is stuck at 5 even though I know agents are logging out in real-time.
{
"entities": [
{
"agentsAvailable": 5,
"waiting": 0,
"id": "12345"
}
]
}
The lastUpdated timestamp in the header is 30 seconds old. Is there a query parameter to force a cache bypass or a stricter interval? I’ve tried adding since= but it just throws a 400.