Calling GET /api/v2/analytics/speech/textanalytics/transcripts/{conversationId} returns a 200 OK, but the transcripts array is completely empty even though the call lasted 5 minutes.
- Cluster: us-east-1
- API version: v2
- Tried waiting 15 minutes post-call for async processing
- Verified conversationId matches the voice interaction in the UI
The JSON payload looks like this:
{
"transcripts": []
}
Why would the endpoint succeed but return no data?