Sorry, correction, CPD Server doesn't want to dial

Sorry for previous topic…

Hi, can you help me please.

Have you ever seen trace from CPD Server like this? (see below)

What does it mean “dt_setsigmod failed: dtiB1T4”

The dialogic is working (i think so) correctly, because I can make a call from isdiag. So where could be the problem.

Thanks for help

Open LCALayer on port=4999

LCA Library version 6.5.000.10

05/23/03 10:43:27.445 Standard ctimm4 CPD_Server GCTI1010005 Configuration object was read: object_type: CFGSwitch, object_name: G3_Switch, DBID: 101

For tenant: 0, on switch: 101 have been found 1002 DNs.

Folder ‘G3_Switch>DNs’ has been read successfully.

Folder ‘G3_Switch>DNs>CPD_Ports’ has been read successfully.

Folder ‘G3_Switch>DNs>CPD_Ports>regular’ has been read successfully.

Folder ‘G3_Switch>DNs>CPD_Ports>regular>dxxxB1’ has been read successfully.

DXX Channel: dxxxB1C1, DN: 91300, type: CallProcessingPort has been added as Regular.

DXX Channel: dxxxB1C2, DN: 91301, type: CallProcessingPort has been added as Regular.

DXX Channel: dxxxB1C3, DN: 91302, type: CallProcessingPort has been added as Regular.

DXX Channel: dxxxB1C4, DN: 91303, type: CallProcessingPort has been added as Regular.

Folder ‘G3_Switch>DNs>CPD_Ports>regular>dtiB1’ has been read successfully.

DTI Channel: dtiB1T1, DN: 1300, type Extension has been added as Regular.

DTI Channel: dtiB1T2, DN: 1301, type Extension has been added as Regular.

DTI Channel: dtiB1T3, DN: 1302, type Extension has been added as Regular.

DTI Channel: dtiB1T4, DN: 1303, type Extension has been added as Regular.

Connected to LCA at host ctimm4, port 4999


LCALayer: REventRegistered on LCA…


05/23/03 10:43:37.570 Trace ctimm4 CPD_Server GCTI04520 New client 596 connected

05/23/03 10:43:37.664 Trace ctimm4 CPD_Server GCTI04541 Message Req_RegisterClient received from 596 ( Unknown NULL )

CPDServerMessage: Req_RegisterClient

SATRCFG_PROTOCOL SDProtocol 5.2

SAttr_ApplicationName OC_Server_5

05/23/03 10:43:37.664 Trace ctimm4 CPD_Server GCTI04541 Message Req_DialerMode received from 596 ( Unknown OC_Server_5 )

CPDServerMessage: Req_DialerMode

IATRCFG_REQUESTID 168

05/23/03 10:43:37.664 Trace ctimm4 CPD_Server GCTI04542 Message Rsp_RequestResponse sent to 596 ( Unknown OC_Server_5 )

CPDServerMessage: Rsp_RequestResponse

IAttr_DialerMode TServerTransfer

IAttr_ErrorCode No error

IAttr_CallStatus No status

IAttr_CallProgress Ok

IATRCFG_REQUESTID 168

05/23/03 10:43:51.585 Trace ctimm4 CPD_Server GCTI04541 Message Req_MakePredictiveCall received from 596 ( Unknown OC_Server_5 )

CPDServerMessage: Req_MakePredictiveCall

LAttr_SwitchDBID 101

SAttr_DialTo 0903564443

LAttr_ConnectedTransferDBID 831

IAttr_DetectionMode NoTypeRecognition

IAttr_ConnectedTimeout 120

IAttr_OrigEstablishTimeout 4

IAttr_WaitInQueueTimeout 10

IAttr_CallTransferType OneStepTransfer

BAttr_UserData

‘GSW_CHAIN_ID’ 5

‘GSW_CALL_RESULT’ 28

‘GSW_ATTEMPT’ 0

‘GSW_PHONE’ ‘0903564443’

‘GSW_PHONE_TYPE’ 1

‘GSW_RECORD_TYPE’ 2

‘GSW_TZ_OFFSET’ 7200

‘GSW_RECORD_HANDLE’ 67

‘GSW_CALLING_LIST’ ‘CL_Akvizicia’

‘GSW_CAMPAIGN_NAME’ ‘Akvizicia_initial’

‘GSW_APPLICATION_ID’ 205

IATRCFG_REQUESTID 169

ThID: 2368: making a call to ‘0903564443’

ThID: 2368: seizing voice channel dxxxB1C2

ThID: 2368: Enable PVD by default

ThID: 2368: seizing T1/E1 data channel dtiB1T4

ThID: 2368: dt_setsigmod failed: dtiB1T4

ThID: 2368: T1/E1 data channel released: dtiB1T4

ThID: 2368: voice channel released: dxxxB1C2

05/23/03 10:43:52.742 Trace ctimm4 CPD_Server GCTI04542 Message Rsp_CallProgress sent to 596 ( Unknown OC_Server_5 )

CPDServerMessage: Rsp_CallProgress

IAttr_ErrorCode No error

IAttr_CallStatus Error during making a call

IAttr_CallProgress NoProgress

IATRCFG_REQUESTID 169

It looks like your dialogic card does not recognize the dialtone or something like that.

Did you train it using the wizard tha comes with the card?

Unless you train it first, there is no way CPD would be able to dial.

I don’t think, this is the preoblem, because in this case the OC Server will save in calling list other call result as “NoProgress”. However, the whole configuration for CPD server ver. 6.5.1 is moved to CME, configuration of dialtone recognition as well.