Hi Guys,
I am facing an issue in ETL_Assistant where I am trying to create New DB Source but under miscellaneous section, the dropdown of timezone is empty. I dont know this timezone is referring to the timezone table in Datamart or its timezone in Genesys CME.
See this manual:
https://docs.genesys.com/Special:Repository/80rt_ref.pdf?id=13d2e350-c32c-4cc2-a105-fc83600c7efd (Pages 25 through 32)
“These variations are stored in the TIME_ZONE table of the Data Mart.”
As far as I know, they are not the timezones defined in CME
Thanks hsujdik. It is taking timezone from datamart table TIME_ZONE .. I have tested by changing some timezones in lab environment and the changes in timezone are reflecting in dropdown of ETL_Assistant when creating new ODS source.