Social Messaging Internet connection

Administration
1

Hello,
I’m preparing to install Social Messaging for the first time and I don’t understand how exactly is SM Server connecting to the internet? What should I ask to the IT Administrator? What type of connection to the internet? What port?
Anyone can point where is this specified in the documentation?
Thanks,
Mihai

2

The plugins connect to FB or twitter api, so start by reading the deployment guides and understand the architecture…it is there. Then do a lab…

3

Trust me I have read the deployment guide. It has nothing but a reference to the web page describing the SM Server deployment but no info on what access to you really need to allow in network policy. As my client is a bank they want the minimum access that can be allowed.
From the FB driver I found: A network error occurred while trying to communicate with Facebook: Facebook request failed (HTTP status code null)
So what should I ask them to provide? HTTP access to facebook.com? is that all or need access some other page also?

Thanks,
Mihai

4

So, why you did not choose DMZ architecture for services such as facebook, twitter, chat and similiar communication to the “internet”?

5

So…first thing on my head:

Google search facebook API firewall

http://stackoverflow.com/questions/3183595/facebook-api-communication-ip-address-and-port-number