Need some troubleshooting help with a discrepancy between the SIP failure codes reported in the Telephony Monitor dashboard and the actual error states logged within our Architect flow for the EU-West BYOC environment. The organization is currently experiencing a high volume of SIP/488 Not Acceptable Here responses from our primary carrier, which should logically map to a specific failure state in the flow logic. However, when reviewing the Conversation Detail view for these failed interactions, the system consistently records the disposition as Network Unreachable rather than reflecting the specific 488 code provided by the SIP trunk. This misalignment is causing significant issues with our business reporting, as the metrics team relies on the Queue Activity dashboard to distinguish between carrier-side rejections and infrastructure connectivity issues. The flow in question utilizes a standard Make Outbound Call block configured with SIP Trunk Group Alpha, and the fallback logic explicitly checks for SIP Error conditions. Despite the flow logic correctly identifying the 488 response in debug mode, the final audit trail and performance metrics do not preserve this granularity. We are operating under strict SLA requirements that mandate accurate tracking of carrier rejection rates versus internal routing failures. The current behavior suggests that the Genesys Cloud platform may be aggregating all SIP 4xx errors into a generic Network category within the Telephony Monitor, or there is a configuration gap in how the Architect flow passes the raw SIP response code to the analytics engine. Has anyone encountered a similar mapping issue where specific SIP error codes are not preserved in the dashboard metrics? We require a method to ensure that SIP/488 responses are distinctly categorized in the Agent Performance and Queue Activity views to facilitate accurate dispute resolution with our telephony provider. Any guidance on configuring the flow to capture and report these specific error codes accurately would be appreciated.