I’ve spent hours trying to figure out why our Genesys Cloud v24.5.0 SIP trunks in the Chicago environment return 407 Proxy Authentication Required errors specifically during our Monday morning schedule publish window. The issue correlates with high WFM API traffic, suggesting resource contention or rate limiting on the media servers. Standard retry logic fails. Does anyone know if WFM scheduling processes impact SIP trunk authentication latency or throughput?
Thanks for the help.