SIP TLS Certificate Validation Failure on AP-Southeast-1 BYOC Trunks

  • Region: AP-Southeast-1
  • Trunks: 15 BYOC
  • SDK: Genesys Cloud 2.0.14

Just noticed that the Platform API returns HTTP 400 Bad Request when updating TLS certificate pins for compliance. The error payload indicates a mismatch in the expected issuer chain for our Singapore carrier. The SIP registration drops immediately after the update. Is there a specific format required for the pinset in the /api/v2/telephony/providers/edges endpoint?