Siemens Hicom switch

Voice & Telephony
1

Has anyone integrated Genesys with Siemens Hicom switch? Are there any unusual issues I need to be aware of ?

Thanks …

2

At first you need a good switchengenieur for konfiguration

in Hicom. CallBrigde 3.15 or 4.0 doesn’t support

treatments, but you can define your musik or annonce direct

in switch. I suggest to choose the Hicom300E with CallBrigde 4.0 CTIlink and Tserver 5.1.551.If you need konfig Example just

send me email.

3

From what I hear, I would opt out of this one…