SCI (7.2) Audit folder did not show a new person; Connected/disconnected OK

Administration
1

SCI (7.2) Audit folder did not show a new person.

I created a new person in CME ATest (Last name =Test; First Name= Audit).
SCI did not reflect this.
Connected and disconnected messages are OK (see attachment).

Thanks,

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2

CHeck your connections, there must be the Message server.

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3

Connection between confserv and MS?

The option print-attributes=true in confserv.cfg’s log section? (restart needed if not)

2 Likes
4

Hi,

Configuration Server logging level has to be set to “Trace” to get requested messages. Please check “Genesys 7.2 Combined Log Events Help” for more details.

Sample “[log]” section of confserv.cfg file with enabled audit.


[log]
verbose=trace
all=E:\GCTI7\logs\confserv
standard=network
trace=network
segment=10000
expire=5
print-attributes=true
time_format=ISO8601

René

1 Like