Running the Genesys tech tutorials on winxp....

Hey,
Ive just installed a fresh windows xp machine and am trying to run the tech tutes downloaded from the support site. I have java installed, but the presentation sticks with “waiting on media stream” in the mini player window.

Any ideas how to get these working?

Windows media player updated and codecs?

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Hi,
Yes, I can navigate to the audio file and plays fine so Im thinking the media player part of it is fine. Possibly a javascript error, but Ive set the security to lowest and enabled all script running etc

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Maybe a IE version issue? What happens if you enable Java error console?

Just built a windows XP original with no service pack and ie6 and its working now. Must be a version issue with later IE…

Thanks for the help C

Where on the support site are they?

ill check it on my end for you

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