RONA not working for Genesys ORS Routing Script

Hi,

I have developed a routing application using Genesys ORS Composer and handled the RONA concepts as well. If made a test call through Skype and leave the call as RONA, the call got dropped.

But if directly call the RP through Zoiper / X-lite soft phone its working as expected.

The logs shows “DNIS” parameter is as “Restricted”. I’m not sure this is the root cause for this exception.

Any thoughts? Please help

~Thanks

And what is it supposed to do?
Which ORS version?
Logs?

1 Like

Due to the code issue its not working. We found that. Thank you for your valuable reply.

1 Like

Nice. Good you fixed :wink:
Can you please post what was your error for future reference?

Enviado de meu E6633 usando Tapatalk

1 Like