Hi,
I have developed a routing application using Genesys ORS Composer and handled the RONA concepts as well. If made a test call through Skype and leave the call as RONA, the call got dropped.
But if directly call the RP through Zoiper / X-lite soft phone its working as expected.
The logs shows “DNIS” parameter is as “Restricted”. I’m not sure this is the root cause for this exception.
Any thoughts? Please help
~Thanks