RequestQueryAddress for VQ does not work!

Voice & Telephony
1

Hi,

I am trying to use RequestQueryAddress to retrieve the number of calls in a VQ and my sweet dear T-Server (7.6.xxx) fires back this lovely message:

equest to 65200(TServer_Pri) message RequestQueryAddress AttributeReferenceID 89 AttributeAddressInfoType 7 (AddressInfoNumberOfCallsInQueue) AttributeAddressType 5 (Trunk) AttributeThisQueue '' AttributeThisDN 'VqAHD_IPPAN' ..sent to localhost:3004(fd=464) received from 65200(TServer_Pri)localhost:3004(fd=464) message EventError (Invalid attribute) AttributeReferenceID 89 AttributeThisDN 'VqAHD_IPPAN' AttributeErrorCode 53 AttributeErrorMessage 'ThisDN is virtual' AttributeTimeinSecs 1245937911 (22:51:51) AttributeTimeinuSecs 889000 attr_#148 0000000000000e83

I know there MUST be a way to retrieve the number of calls in a VQ either this way otr by using RequesrDistributeUserEvent, but how!!!

Please help me before I run out of patience and start throwing bananas at people!!! >:frowning:

2

there is no way to get number of calls in VQ from tserver - it doesn’t tracks VQs and doesn’t know
these numbers. Either URS (who is real owner of VQs) or statserver need to be used to get this number.
It is possible to get this information inside strategy either CallsWaiting function or asking statistic StatCallsInQueue.
Using statistic is the only way (up to my knowledge) t0 get this info from outside of startegies.

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