Hello everybody!
Recently I had to deploy genesys platform on the other servers and everything was deploying well until I began testing calling.
The problem is about Stream Manager.
I did all necessary - deployed configuration layer, management layer, routing components (ERSDAP, ERSDBServer, URServer, StatServer, IRD) and of course SIP and SM - in general all for testing call and play ann. (except statistic components)
I created simple test strategy included 3 blocks: Entry, Play Announcement, Exit.
And could see such situation - my call entered strategy and ended on block âPlay Announcemenâ with âBusyâ.
I started analysing logs and became stymied with such error (code 166) - No Stream Managers are defined.
I checked everything what i could - Stream Manager and SIP options, different connections, VoIP service DN named Treatment and its annex and so on. I even tried to change versions of SM (7.2 â 7.6) So my last hope is you, my colleagues!
Can you help me plz whatâs wrong I did or maybe what I did notâŠHope you will advise me some ideas.
Here is my SIP and SM logs with only 1 test call. As you can see, SM log is without any gestures, strange silent⊠![]()
SIP log http://depositfiles.com/files/gw8nb0sxe
SM log http://depositfiles.com/files/syxf38rjf
Sorry for depositfiles, but I couldnât save it as attach
Regards, Grum!