Registration support account of Genesys CustomerCare

NICE CXone API & Integrations
1

Hi Guy,

We are using a lot of genesys system.
Do you know the policy to register support account in Genesys CustomerCare?
http://genesyspartner.force.com/customercare/genesyscommunitylogin

Thanks,

2

You need to have a valid support contract active.
Be a Business Partner if planning to open tickets or have valid certifications as customer. Done via your Genesys partner.

3

There are two ways to do it:

  1. work via whoever sold you the license
  2. post your questions here :wink: