Hi.. when all the agent is logon to softphone and is free to receive any call but when its ringing immeditately it hit with abandoned call. Can anyone help to check on my tserver log file? The agent is hlati.Thanks!
Yes, I will try, send it me.
Hi.. when all the agent is logon to softphone and is free to receive any call but when its ringing immeditately it hit with abandoned call. Can anyone help to check on my tserver log file? The agent is hlati.Thanks!
Yes, I will try, send it me.