Real-time queue stats via Statistics API

  • Genesys Cloud v2
  • US/Mountain
  • Data Action POST

Just noticed that /api/v2/analytics/queues/realtime/summary returns 400 with “Invalid date range” when using dynamic timestamps in Architect. My JSON payload:

{"dateRangeType": "absolute", "dateFrom": "2023-10-27T12:00:00.000Z", "dateTo": "2023-10-27T12:00:01.000Z", "groupBy": "queue"}

Is the one-second window too tight for the engine, or is there a stricter minimum duration requirement for realtime summary queries?