Quick question about the latency between live agent status changes and the /api/v2/analytics/queues/data endpoint response.
Our Paris queue metrics in the Performance Dashboard appear delayed by approximately 45 seconds compared to real-time observations. The GET request returns a 200 OK, yet the handleTimeSum values do not reflect immediate wrap-up events.
Is this a known aggregation window constraint for the v2 analytics API, or should the data be near-real-time?