- Using Genesys Cloud CLI v2.1.0
- Terraform provider 1.15.2
- Postman test passes, returns 200 OK
- Terraform apply fails:
422 Unprocessable Entity - Endpoint:
/api/v2/integration/actions - Payload includes nested
parametersobject - Error message:
Validation failed for field: parameters - Suspect HCL escaping issue with JSON string
- Any hints on formatting nested data actions in HCL?
The problem here is…
Greetings. While the Postman success indicates endpoint reachability, the 422 error within the Terraform context usually points to schema validation failures specific to the provider’s expectation of JSON structure. The Genesys Cloud API strictly enforces type definitions for nested parameters in data actions. If the HCL block contains implicit type conversions, the resulting JSON payload may violate the strict schema required by /api/v2/integration/actions.
It is advisable to review the parameter definitions within the Terraform configuration. Ensure that all nested objects are explicitly defined with correct types rather than relying on dynamic typing. Additionally, verify that the method and url fields are correctly scoped. A common oversight is omitting the content_type header for JSON payloads, which can cause the API to reject the body as unprocessable. Reviewing the provider documentation for explicit JSON string formatting in HCL blocks often resolves these discrepancies.