Hello from NY where neither the city or poor me can get any sleep!
I see there is a communication dn which is used by ocs and I recall reading somewhere that communication DN can also be used by third-party products. Can someone please show me how to do it? Genesys site doesn’t have anything concrete on it. VB or C# if possible.
Party on!
–Steph
seeks for the code in the forum. also you should read the OCS documentation.
BAsically you need to monitor this DN and your App will start receiving events and you can send them too.
If You have access to Platform SDK You can also use class OutboundServerProtocol inside Genesyslab.Platform.Outbound.Protocols namespace → but it only works for campaign control
Steph,
there are several ways to do it. I suggest using basic UserEvent with messages passed inside user-data. Have you tried doing this?