Trying to link CSAT responses back to specific voice interactions using the Quality API. I’m querying GET /api/v2/quality/surveys/interactions. The response returns the survey data, but the interactionId field is consistently null. I’ve verified the surveys are linked to the interactions in the UI. Here’s the payload :
{
"id": "abc-123",
"interactionId": null,
"response": "5"
}
Is there a specific filter needed?