Hey folks.
We’re trying to close a Web Messaging session from our backend service when a specific trigger happens. I found the DELETE /api/v2/conversations/messaging/{conversationId} endpoint in the docs, but it keeps returning a 404 Not Found. The conversation ID definitely exists and is active.
Here is the curl command I’m running:
curl -X DELETE https://api.mypurecloud.com/api/v2/conversations/messaging/12345678-1234-1234-1234-123456789012 \
-H "Authorization: Bearer <token>"
Is this the wrong endpoint for Web Messaging? Or do I need to use the Conversations API instead?