Trying to kick off an outbound call from our Kotlin backend using POST /api/v2/conversations/calls. The goal is to have the system call a customer on behalf of a specific agent. I’m passing the agent’s userId in the JSON payload and using a valid OAuth token with admin:conversation scopes. Still hitting a 403 Forbidden. Here’s the payload structure:
{"toContact": {"contact": {"id": "+15550199", "type": "phone"}}, "routing": {"queueId": "q-123", "skill": {"id": "s-456"}}}
What am I missing?